Key rules
- $2,000 USD is required upfront before work starts.
- If you are not happy with the product and do not want to revise it or take it further, you may request a full refund.
- If you are happy, you receive the Source Code.
- If you are refunded, you do not receive the Source Code.
- Once Source Code is given, no refund can happen.
1. Agreement to these Terms
These Terms and Conditions (the "Terms") govern the Web Is "$2,000 MVP Flat Offer" (the "Offer"). By paying the Offer fee, signing a scope confirmation, or otherwise instructing Web Is (the "Provider") to begin work under the Offer, you (the "Client") agree to these Terms.
If you do not agree to these Terms, do not pay the Offer fee and do not instruct the Provider to begin work.
Marketing summaries on the website are for convenience only. If there is any conflict between marketing copy and these Terms, these Terms control.
2. Definitions
In these Terms:
- "Deliverable" means the scoped MVP product described in the written Scope of Work, including any agreed demo, staging deployment, or build artifact, but excluding Source Code until Acceptance.
- "Scope of Work" or "Scope" means the written description of features, platforms, acceptance criteria, exclusions, and assumptions that both parties confirm before work starts.
- "Source Code" means the application source files, project configuration, and related build assets produced for the Deliverable that are reasonably required to build and run the Deliverable, excluding third-party services, credentials, paid licenses, and Provider internal tooling not required to operate the Deliverable.
- "Acceptance" means the Client confirms in writing that they are happy with the Deliverable and wish to keep it, or that they request Source Code delivery after reviewing the Deliverable.
- "Refund Request" means the Client states in writing that they are not happy with the Deliverable and do not want to revise it or take the engagement further.
- "Working Day" means a Monday through Friday, excluding public holidays observed by the Provider.
3. The Offer
Under the Offer, the Provider will design and build a scoped MVP Deliverable for a flat fee of $2,000 USD, with a target delivery window of five (5) Working Days after Scope lock and cleared payment, unless the parties agree otherwise in writing.
The Offer covers only what is expressly listed in the Scope. Anything outside the Scope is out of scope and may require a separate engagement or change order at additional cost.
4. Upfront payment
The full Offer fee of $2,000 USD is required upfront before any Offer work begins.
The Provider will not lock Scope into the five-day delivery clock, allocate build time, or start implementation until the Offer fee has been received in cleared funds through the Provider's nominated payment method.
Unless required by law, the Offer fee is non-transferable and is refundable only under Section 7 (Refunds).
5. Scope lock and Client responsibilities
Before the delivery clock starts, the parties will agree a written Scope of Work. The Client must provide timely decisions, content, credentials, brand assets, and feedback reasonably required to complete the Scope.
Delays caused by missing Client inputs, delayed approvals, third-party outages, or Scope changes requested by the Client may extend the delivery date. Time spent waiting on the Client does not count against the five Working Day window.
Material Scope changes after lock require written agreement and may change price, timeline, or both. The flat Offer fee applies only to the locked Scope.
6. Delivery and review
The Provider will deliver the Deliverable for Client review within the agreed window after Scope lock and cleared payment.
After delivery, the Client may either:
- Accept the Deliverable (including after any agreed revision round described below), or
- Request a reasonable revision pass within the locked Scope, or
- Submit a Refund Request if the Client is not happy with the Deliverable and does not want to revise it or take the engagement further.
7. Refunds
If the Client is not happy with the Deliverable and does not want to revise it or take the engagement further, the Client may submit a Refund Request in writing within seven (7) days after the Provider first delivers the Deliverable for review (or within seven (7) days after completion of one agreed in-scope revision pass, if one was requested).
Upon a valid Refund Request under this Section, the Provider will refund the full $2,000 USD Offer fee to the original payment method where practicable, or otherwise by a mutually agreed method, within fourteen (14) days after confirming the Refund Request.
A refund under this Section is the Client's sole and exclusive monetary remedy for dissatisfaction with the Deliverable under the Offer.
No refund is available if:
- The Client has already received Source Code (see Section 8).
- The Client has confirmed Acceptance in writing.
- The Client wants further revisions, additional features, or a continued engagement instead of ending the Offer.
- The Client's dissatisfaction is based on items expressly excluded from the Scope, third-party platform limits, or missing Client inputs.
- The Refund Request is submitted after the review window in this Section has expired, unless the Provider agrees otherwise in writing.
8. Source Code, Acceptance, and no refund after handoff
If the Client is happy with the Deliverable and confirms Acceptance, the Provider will deliver the Source Code to the Client by a reasonable method (for example, a private repository invite or archive download).
If the engagement ends in a refund under Section 7, the Provider will not deliver Source Code, and the Client receives no license to the Source Code or Deliverable beyond any temporary review access granted during the review window. Any temporary review access must be discontinued after a refund.
Once Source Code has been delivered to the Client, no refund can happen under any circumstances related to the Offer, including dissatisfaction, change of mind, or a later decision not to use the Deliverable.
Requesting or accepting Source Code delivery constitutes Acceptance and a final waiver of any refund right under these Terms.
9. Intellectual property
Until Acceptance and Source Code delivery, the Provider retains all right, title, and interest in the Deliverable and Source Code, except for Client-provided materials (brand assets, copy, data, and trademarks), which remain the Client's property.
Upon Acceptance and Source Code delivery, and provided the Offer fee has been paid in full and not refunded, the Provider assigns to the Client the Provider's rights in the custom Source Code created specifically for the Client under the Scope, excluding Provider preexisting tools, libraries, templates, know-how, and third-party components.
Third-party open-source and commercial components remain subject to their own licenses. The Client is responsible for complying with those licenses after handoff.
If a refund is issued, no assignment of intellectual property occurs, and any implied license to use the Deliverable ends.
10. Warranties and disclaimers
The Provider will perform the Offer with reasonable skill and care consistent with a senior freelance or boutique engineering engagement.
Except as expressly stated in these Terms, and to the maximum extent permitted by law, the Deliverable is provided as an MVP prototype suitable for validation and early use as described in the Scope. The Provider does not warrant uninterrupted operation, fitness for a particular commercial outcome, app-store approval, fundraising success, or that the Deliverable is free of all defects.
Nothing in these Terms excludes or limits rights that cannot be excluded under applicable consumer law. Where such law applies and liability cannot be excluded, the Provider's liability is limited to re-supply of the services or a refund of the Offer fee, at the Provider's option, to the extent permitted by law.
11. Limitation of liability
To the maximum extent permitted by law, the Provider's total aggregate liability arising out of or related to the Offer is limited to the amount of the Offer fee actually paid by the Client and not refunded.
To the maximum extent permitted by law, the Provider is not liable for indirect, incidental, special, consequential, loss-of-profit, loss-of-data, or business-interruption damages.
12. Confidentiality
Each party must keep confidential the non-public business and technical information received from the other party in connection with the Offer, and use it only to perform under these Terms, except for information that is public, independently developed, or required to be disclosed by law.
13. Termination
Either party may end the Offer engagement by written notice if the other party materially breaches these Terms and fails to cure within seven (7) days after notice, where cure is reasonably possible.
If the Client terminates for convenience after payment but before delivery, the Provider may retain the Offer fee for work already performed and reserved capacity, unless the parties agree a partial refund in writing. After delivery, refund rights are governed solely by Section 7 and Section 8.
14. General
These Terms are the entire agreement for the Offer and supersede prior discussions about the Offer price, refund promise, and Source Code handoff, except for a signed Scope of Work and any written change orders.
If any provision is held unenforceable, the remaining provisions continue in effect.
These Terms may be updated on the Provider's website. The version in effect on the date the Client pays the Offer fee applies to that engagement.
Notices under these Terms must be sent in writing to the email addresses used for the engagement, or to any replacement address notified in writing.
These Terms are governed by the laws applicable to the Provider's principal place of business, unless the parties agree a different governing law in the Scope of Work. Courts in that jurisdiction may hear disputes, without preventing either party from seeking urgent injunctive relief elsewhere.
15. Contact
Questions about these Terms, Refund Requests, Acceptance notices, and Source Code handoff should be sent through the Web Is contact channels used for the engagement, or via the contact form on the Web Is website.
Ready to proceed? Return to the MVP offer or contact Web Is.